Our client has opportunities for highly experienced field service heavy diesel plant mechanics in Western Australia.
This position will require the successful candidates to provide technical support as an advisor on maintenance and technical issues, undertake regular equipment inspections and prove recommendations for appropriate actions as a result of findings
Reporting to the Field Service Coordinator, your responsibilities will include, but not limited to carrying out warranty and customer repairs on a range of CAT machinery and associated products in a timely and efficient manner. You will be required to carry out field service work on a regular basis, and you have access to the latest training and technical knowledge relating to the CAT product in both workshop and field positions.
Armed with a field service ute, you will be required to visit customer sites to not only diagnose and repair Caterpillar equipment, but also complete warranty repair work and reports. Reporting to the Field Service Supervisor, you will be responsible for identifying and recommending preventative maintenance on customer equipment
You will also be required to have sound customer relations and interpersonal skills and the ability to work completely unsupervised. Your responsibilities will also include;
Manage work orders including ordering parts as required
Carrying out Caterpillar product improvement plans and product support program
Maintaining safe work practices and a safe work environment
Deliver first class customer service
You will be required to have;
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